Details

Posted: 18-Jul-23

Location: New Brunswick, New Jersey

Salary: Open

Categories:

Administrative/Support
Staff/Administrative

Internal Number: 197194

Position Summary:

Rutgers, The State University of New Jersey is seeking a Clinic Services Representative II in the Surgery Clinic within Rutgers Robert Wood Johnson Medical School.
The Clinic Services Representative II performs a variety of patient registration, billing and collection duties in support of department operations. Greets and registers patients, schedules appointments, responds to routine inquiries regarding a number of operating and billing issues, receives patient payments and performs routine bookkeeping tasks.
Among the key duties of this position are the following:

• Promptly answers incoming calls in a courteous and professional manner.
• Provides physician information and referrals for care to patients, in a courteous and professional manner utilizing referral service software.
• Greets patients in a courteous and professional manner.
• Utilizes computer to process full registration information for new patients, including accurately collecting and verifying insurance information.
• Processes, researches and answers routine telephone and written inquiries for patients in a timely manner.
• Maintains computer databases.

City: New Brunswick

State: NJ

Physical Demands and Work Environment:

• PHYSICAL DEMANDS: Position requires standing, walking, sitting, use of the hands to finger, handle or feel, talk and hear 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.

• WORK ENVIRONMENT: Moderate noise environment with some exposure (less than 1/3 of the time) to blood borne pathogens requiring the use of personal protective equipment; some potential exposure (less than 1/3 of the time) to hazardous waste.

Special Conditions:

• Must be able to travel to multiple sites.

Posting Number: 23ST0873

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About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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